For most products, you have the right to return order up to 14 days after receipt without giving any reason by sending an email to info@volkendevlas.nl stating 'retour'. Name your name and the product.
After the cancellation you have another 14 days to return your order with all delivered accessories in original condition and packaging.

If we have received the product in good order, the full order amount will be refunded to your account within 14 days. Only the costs for the return shipment are for own account.

You have no right to return for products that:
 a. have been created by the entrepreneur in accordance with the specifications of the consumer;
  b. clearly personal in nature;
  c. can not be returned due to their nature (size/weight);

Print out the return form below and send it fully filled in with your returnpackage.

Returnform (PDF)